Для бронирования Звоните: +91 124 4516650

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Shipping Policy

You can trust that your order will be quickly processed and safely delivered.
 
We can ship products anywhere in India or Internationally (except Russia).
 
Items in stock will typically ship out in 2-3 business days. This may take longer in the case of International orders for consumables (frangrances, products, tea etc)
 
a. Shipping Charges
Our shipping charges are determined by the weight of your order and shipping method and will be added to the bill prior to order confirmation.
 
2. RETURN, EXCHANGE POLICY, CANCELLATIONS

a. Return Policy
Once an order is confirmed we do not accept returns or exchanges.
 
b. Refund Policy
Refund will be allowed in the following situations:
-Product was Damaged or Defective. In this case please send an email to - eshop@anandaspa.com
-Product is not available in stock and not shipped by the seller within 7 days of receipt of the order
-Once the amount is refunded by the seller it may take upto 30 days for the amount to be credited to the account by the credit card company
 
c. Cancellations
Orders cannot be canceled once confirmed.

in case of any queries please contact
eshop@anandaspa.com

Ananda In The Himalayas
The Palace Estate, Narendra Nagar Tehri - Garhwal, Uttaranchal - 249175, INDIA

Международный офис бронирования Ананды
Телефон: с 08:00 утра до 23:00 по индийскому времени
Бесплатный вызов: 1800 102 5333
Телефон для связи за пределами Индии: +91 124 4516650
С 23:00 до 08:00 по индийскому времени
В Индии и за ее пределами: +91 1378 227500
Электронная Почта: reservations@anandaspa.com

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